Friday, October 18, 2019
The legal issues that housekeeping department forced to confront Essay
The legal issues that housekeeping department forced to confront - Essay Example Some rooms are also interconnected rooms to serve an efficient accommodation purpose to many guests and big families. Other hotels also offer suits to the guest (Winter, Doris & Hatfield, 1989). Hotel offers laundry, dry cleaning facilities, and shoe polishing services among many others in an attempt to make the business environment comfortable through offering these special services. Some restaurants are connected with a bar that sells liquors to guests and this act as a good source of revenue. There are also banqueting, meeting and private party facilities in some big hotels that generate revenue when conferences, meetings or even seminars are held there. Resort hotels have recreational facilities like swimming pool and spa and try to make their place as pleasant as possible through using nice colors, attractive furnishing and most importantly a well kept and efficient staff (Alan & Wortman, 2005). The department of housekeeping determines largely whether the guests are satisfied when they visit the hotels. This is achieved through fine accommodation and quality service provision to the guests so that they are exited with their visit and stay in the respective hotel. The guest satisfaction and the hygiene factor are the primarily objectives that should be present in any given hotel ( Sudhir, 1985). The major revenue in hotels is generated by the rooms and the rooms that are not sold in any given night result to lose of revenue for ever. Loosing guests in the rooms can be attributed to poor hygiene factor, poor cleanliness, lack of modernization etc. A guest spends more time in the room alone than any other part of the hotel and hence a clean and hygiene environment will be of great significance. The guest may check whether the place is dusted off, whether the room is clean and may lose confidence of the place if this is not the case. Dirty and disorderly draws may deter him from putting his/her clothes down. The guest will be pleased when the
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